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Contact Information
Phone Number
Phone Number
Toronto, Ontario, Canada
Office Address
Monday - Friday: 9 AM - 6 PM
Saturday: 10 AM - 4 PM
Working Hours
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Serving Toronto and the GTA
Serving Toronto and the GTA, including North York, Scarborough, Etobicoke, Mississauga, Brampton, Vaughan, Markham, and Richmond Hill.
Extended service available throughout Southern Ontario. Additional travel fees may apply for locations outside the GTA.
Frequently Asked Questions
Yes! We provide:
- Free phone/email quotes for simple projects
- Free on-site consultation for projects over $1,000
- No obligation – you’re never pressured to commit
During consultation, we assess your property and provide detailed written proposals.
Residential:
- Basic 4-8 camera system: $800-$1,500
- Standard 8-12 camera system: $1,500-$3,000
- Premium 12-16+ camera system: $3,000-$6,000+
- Alarm system: $400-$1,500
- Network cabling: $100-$200 per drop
Commercial:
- Small business: $2,000-$4,000
- Medium business: $4,000-$8,000
- Large enterprise: $8,000-$20,000+
Every project is custom – contact us for accurate pricing!
We accept:
– Cash
– E-transfer (Interac)
– Credit cards (Visa, Mastercard, Amcrest)
– Debit cards
– Check (with ID)
Payment terms:
– Residential: Payment due upon completion
– Commercial: 30% deposit, balance upon completion
– Large projects: Custom payment schedule available
Yes! We offer flexible scheduling:
- Residential: Weekdays, evenings, weekends
- Commercial: Can work after business hours to minimize disruption
- Emergency service: Available for urgent repairs
Weekend and after-hours work may include additional fees.
Yes! We carry:
- Full Liability insurance
- Workers’ compensation insurance
- Bonded for your protection
- All relevant business licenses
Copies of insurance certificates available upon request.
We primarily serve:
- Toronto and the Greater Toronto Area (GTA)
- Service locations exceeding 50 km will be subject to additional travel fees
For projects outside our standard area, please contact us – we may still be able to help!
Currently, we accept payment via:
- Credit cards (you can use your own financing)
- Installment plans on large commercial projects (approved credit)
We’re working on formal financing options – check back soon!
Typical timelines:
- Emergency repairs: Same day or next day
- Small projects: Usually within 1-2 weeks
- Medium projects: 2-4 weeks
- Large projects: 4-8 weeks (after consultation and planning)
We’ll provide a specific timeline during consultation.
We prefer to supply equipment because:
- We guarantee compatibility
- Equipment is covered under our warranty
- We get better pricing than retail
- We know the equipment well
However, we can discuss your situation. Be aware:
- Equipment-only labor warranties apply
- We cannot warranty customer-supplied equipment
- May affect our ability to provide full support
Your satisfaction is our priority! We:
– Test everything thoroughly before leaving
– Walk you through system operation
– Answer all questions
– Provide ongoing support
– Return for adjustments if needed
If there’s ever an issue, contact us immediately and we’ll make it right. Our 5-year warranty covers installation workmanship and equipment.
Yes! We can:
- Troubleshoot and repair existing systems
- Add equipment to competitor installations
- Provide ongoing maintenance
- Upgrade outdated systems
We’ll assess your system and advise on best options, even if we didn’t install it.
Recommended schedule:
- Cameras: Annual cleaning and firmware updates
- Alarms: Test sensors every 3-6 months
- Network equipment: Firmware updates as needed
- Complete system check: Annually
We offer maintenance packages for hassle-free upkeep.
We provide:
- Diagnosis fee: $100-$150
- Repair or replacement options
- Fair pricing on parts and labor
- Extended warranty options available at installation
Many equipment manufacturers offer extended warranties worth considering.
Most likely yes! We integrate with:
- Amazon Alexa
- Google Home
- Apple HomeKit
- Samsung SmartThings
- Home Assistant
- Most ONVIF-compatible systems
Let us know what you have and we’ll confirm compatibility.
We work with trusted brands including:
- Cameras: Hikvision, Dahua, Uniview, Reolink, Amcrest
- NVR/DVR: Hikvision, Dahua, Uniview
- Network: TP-Link, Ubiquiti, Cisco, Netgear
- Alarm systems: DSC, Honeywell, Ajax
We recommend equipment based on your needs and budget, not brand loyalty.
Yes! We provide a 1-year warranty on installation workmanship (cabling, mounting, configuration), plus all equipment comes with manufacturer’s 2-3 year warranty.